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Mercedes-Benz Roadside Assistance. Comprehensive first-hand help.

Whether breakdown or damage. Swift, expert assistance in Mercedes-Benz quality.

We get you back on course day and night.

There's one thing that always travels with you aboard your new vehicle: the feeling of being safe on the road. And in the unlikely event of your vehicle ever suffering a breakdown, the professional Mercedes-Benz Service will help you get to your destination.


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Mercedes-Benz MobiloVan.

Your Europe-wide mobility product for free services in the event of a technical breakdown. For Sprinter, Vito, Citan and Marco Polo ACTIVITY.

In the event of immobility due to a technical failure, the standard Mercedes-Benz MobiloVan breakdown assistance takes over the costs for many services. For example on-the-spot assistance, towing, replacement vehicle, taxi, hotel and more. In addition, in the first two years after initial registration, Mercedes-Benz MobiloVan offers special mobility services in warranty and goodwill cases.

Up to 30 years' assured mobility.

Expert help in case of a breakdown: Mercedes-Benz Service24h

We have faith in our vehicles. So much faith that you can enjoy Mercedes-Benz MobiloVan cover for up to 30 years – at no extra cost to you. It suffices that you have your vehicle serviced and maintained on a regular basis by an authorised Mercedes-Benz Service Partner. Thereafter, Mercedes-Benz MobiloVan cover is automatically extended up until the next due service – for up to 30 years. Mercedes-Benz MobiloVan cover can be reactivated at any time, even if the last service was several years ago.
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We are always here for you.

If you have a technical breakdown or accident on the road, Mercedes-Benz Service24h will help you. Our service hotline +974 55537517 will take your call and organize fast, professional help. You can reach us 365 days a year, 7 days a week, 24 hours a day. Often, a breakdown can be repaired directly on site. If this is not possible, we will ensure that your vehicle is taken to the nearest Mercedes-Benz workshop and organise your onward journey.

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Dark Mercedes-Benz Sprinter van parked on a city street in front of residential buildings
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Safety & Comfort Find everything from the ideal carrier system to that special extra. Perfection is the goal. That’s why accessories should also be a perfect match for your Mercedes model. With our selection of products for safety and comfort, our carrier systems, the car charging infrastructure or even the styling extras, you can be sure: you get the quality you are used to, perfectly matched to your star.
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Service Hotline. Always available for you by phone: + XX XXXXX/. Button
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SOS button. The SOS button is located at the overhead control panel of your vehicle. Button
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Mercedes me connect. Assistance at the touch of a button: the Mercedes me button in your vehicle's phone book or in the overhead control panel directly connects you to one of our call centre. Button
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