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Whether breakdown or damage. Swift, expert assistance in Mercedes-Benz quality.
We get you back on course day and night.
There's one thing that always travels with you aboard your new vehicle: the feeling of being safe on the road. And in the unlikely event of your vehicle ever suffering a breakdown, the professional Mercedes-Benz Service will help you get to your destination.
Mercedes-Benz MobiloVan.
Your Europe-wide mobility product for free services in the event of a technical breakdown. For Sprinter, Vito, Citan and Marco Polo ACTIVITY.
In the event of immobility due to a technical failure, the standard Mercedes-Benz MobiloVan breakdown assistance takes over the costs for many services. For example on-the-spot assistance, towing, replacement vehicle, taxi, hotel and more. In addition, in the first two years after initial registration, Mercedes-Benz MobiloVan offers special mobility services in warranty and goodwill cases.
Up to 30 years' assured mobility.
Expert help in case of a breakdown: Mercedes-Benz Service24h
We have faith in our vehicles. So much faith that you can enjoy Mercedes-Benz MobiloVan cover for up to 30 years – at no extra cost to you. It suffices that you have your vehicle serviced and maintained on a regular basis by an authorised Mercedes-Benz Service Partner. Thereafter, Mercedes-Benz MobiloVan cover is automatically extended up until the next due service – for up to 30 years. Mercedes-Benz MobiloVan cover can be reactivated at any time, even if the last service was several years ago. We are always here for you.
If you have a technical breakdown or accident on the road, Mercedes-Benz Service24h will help you. Our service hotline +974 55537517 will take your call and organize fast, professional help. You can reach us 365 days a year, 7 days a week, 24 hours a day. Often, a breakdown can be repaired directly on site. If this is not possible, we will ensure that your vehicle is taken to the nearest Mercedes-Benz workshop and organise your onward journey.
