Warranty

A responsibility we like to take


 

As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. In order to give you even greater peace of mind, every new Mercedes-Benz vehicle sold through the Mercedes-Benz network comes with a comprehensive two-year manufacturer warranty valid from the date of delivery, which can either be translated to the date of the first registration or initial operation. Your vehicle’s warranty can also be extended past the manufacturer warranty period, through your authorized service centre and third party providers. These extensions are not governed by Daimler AG and do not fall under the manufacturer’s responsibility.

Warranty is an obligation imposed by law upon the manufacturer of a product. This legal basis forms the foundation for the sales terms and conditions used by Daimler AG, and these contracts form the basis for any legal claims filed by buyers of Mercedes-Benz product. It means that Daimler or its official agent is liable for ensuring that any product sold complies with the conditions of the sales contract. Daimler or its official agent is liable for defects that existed at the time of sale, even if these do not become obvious until a later date that is within the period given for warranty. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery.

A responsibility we like to take


 

As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. In order to give you even greater peace of mind, every new Mercedes-Benz vehicle sold through the Mercedes-Benz network comes with a comprehensive two-year manufacturer warranty valid from the date of delivery, which can either be translated to the date of the first registration or initial operation. Your vehicle’s warranty can also be extended past the manufacturer warranty period, through your authorized service centre and third party providers. These extensions are not governed by Daimler AG and do not fall under the manufacturer’s responsibility.

Warranty is an obligation imposed by law upon the manufacturer of a product. This legal basis forms the foundation for the sales terms and conditions used by Daimler AG, and these contracts form the basis for any legal claims filed by buyers of Mercedes-Benz product. It means that Daimler or its official agent is liable for ensuring that any product sold complies with the conditions of the sales contract. Daimler or its official agent is liable for defects that existed at the time of sale, even if these do not become obvious until a later date that is within the period given for warranty. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery.

How long is the warranty period?

If you purchased your vehicle from a Mercedes-Benz authorized distributor

General warranty facts

This warranty is the only remedy available for Mercedes-Benz and the selling Retailer in respect to a warranted repair.

What does the warranty not cover?

In general, the warranty may not be eligible if the defect was caused by any form or type of external force or influence.

Extended Warranty

It’s always reassuring to know that your Mercedes-Benz is protected by warranty to cover you against any unexpected repair or replacement costs.

Genuine Parts warranty facts

Any Mercedes-Benz parts replaced within the warranty period are covered until the end of that existing warranty period.

Genuine Accessories warranty facts

Mercedes-Benz Genuine Accessories ordered and included within the purchase price of the car

How do I arrange a warranty repair?

Our priority is to get you back on the road as quickly and effortlessly as we can.