Mercedes-Benz Roadside Assistance. Comprehensive first-hand help.


Whether breakdown or damage. Swift, expert assistance in Mercedes-Benz quality.

We get you back on course day and night.

There's one thing that always travels with you aboard your new vehicle: the feeling of being safe on the road. And in the unlikely event of your vehicle ever suffering a breakdown, the professional Mercedes-Benz Service will help you get to your destination.


A woman on the phone standing beside a parked blue Mercedes-Benz, illustrating roadside assistance
A woman carrying a delivery crate beside a white Mercedes-Benz Citan branded for a gelato business

Mercedes-Benz Mobile Service

Expert help in case of a breakdown: Mercedes-Benz Service24h


A roadside assistance technician in high-visibility gear working beside a Mercedes-Benz Sprinter at night in the rain

We are always here for you.

You can reach us throughout U.A.E. on the number [1]​+971 2 656 7699 for Mercedes-Benz Mobile service. A Mercedes-Benz service technician will assist you and get your vehicle [2]​running again - in most cases at the breakdown location.

[1] Normal call charges will apply.

[2] The service technician will try his best to solve the issue on the location. However, if the issue is not completely resolved on location, the vehicle may need to be taken to our service workshop to complete the service.

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Two men in business attire talking beside a dark Mercedes-Benz Sprinter van in a parking area.
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A range of Mercedes-Benz reconditioned engine and drivetrain components displayed on a dark reflective surface.
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A dark grey Mercedes-Benz Sprinter Tourer parked on a cobblestone street outside a hotel entrance.
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A dark grey Mercedes-Benz Sprinter Tourer parked on a cobblestone street outside a hotel entrance.
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Safety & Comfort Find everything from the ideal carrier system to that special extra. Perfection is the goal. That’s why accessories should also be a perfect match for your Mercedes model. With our selection of products for safety and comfort, our carrier systems, the car charging infrastructure or even the styling extras, you can be sure: you get the quality you are used to, perfectly matched to your star.
A woman in a blue scarf talking on her phone beside a parked Mercedes-Benz on a rural road.
Service Hotline. Always available for you by phone: + XX XXXXX/. Button
A woman adjusting the rear-view mirror while seated in a Mercedes-Benz.
SOS button. The SOS button is located at the overhead control panel of your vehicle. Button
Close-up of hands operating the Mercedes-Benz infotainment touchscreen and steering wheel controls while driving.
Mercedes me connect. Assistance at the touch of a button: the Mercedes me button in your vehicle's phone book or in the overhead control panel directly connects you to one of our call centre. Button